MX5
|
Error Code |
Cause Analysis |
Troubleshooting / Solution |
Cycle displaying dAC and Err |
Unit may be defective |
Check the power supply, disconnect all the inputs and outputs of MX5 and reboot. If that still not works, unit is considered defective. |
Cycle displaying dir and Err |
Unit may be defective |
Check the power supply, disconnect all the inputs and outputs of MX5 and reboot. If that still not works, unit is considered defective. |
Cycle displaying IN and Err |
Abnormal input power voltage |
Check the power supply and try with other DC26V power supplies. |
Cycle displaying INH and Err |
Too high input voltage |
Check the power supply and try with other DC26V power supplies. |
Cycle displaying INL and Err |
Too low input voltage |
Check the power supply and try with other DC26V power supplies. |
|
Cycle displaying PN and Err / Cycle displaying PNL and Err /
Cycle displaying PNH and Err / |
Unit may be defective |
1. If rebooting the unit restores it to normal, then it could be a software problem, please get back to us. 2. Check the power supply, disconnect all the inputs and outputs of MX5 and reboot. If that still not works, unit is considered defective. |
Cycle displaying PA and Err |
1. Abnormal input power 2. Unit may be defective |
1. Use the included power adapter A. When you power on the power adapter itself, the LED flashes or goes out. Then the power adapter failed. B. When you power on the power adapter itself, the LED is always on. When connecting to MX5 unit, the LED of power adapter flashes or goes out. Then probably power adapter failed, try with other DC26V power adapters. 2. If the power adapter is functional, disconnect all the inputs and outputs of MX5 and reboot. If that still not works, unit is considered defective. |
-3 |
Upgraded the incorrect firmware |
Upgrade the correct firmware directly. |
